Signing in does not work

If you are having trouble signing in or it says that your username / password combination are not valid, please reset your password.

You should receive a password reset email within a few minutes.

Click the link in the email and choose a new password.

Be sure to check your "junk" folder if you didn't get it.

If you still don't see it the forgot password reset email, that means that you have likely clicked on the "spam" button on one of our emails, which means that your email is blocked.  You will need to email support to have your email unblocked.

Feedback and Knowledge Base